Privacy Policy

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This Privacy Policy (along with the terms of use of the Interindo site and application as stated in the "Terms and Conditions" and other information listed on the site. Establishes the basis for the acquisition, collection, processing, analysis, display, disclosure, or any other form of management related to data or information that users provide to Interindo or that Interindo collects from users, including users' personal data, both when users register on sites and applications, access sites and applications, or use services on sites and applications (hereinafter referred to as data).

By accessing or using the Interindo service, the user declares that:

• Every user data is true and valid data,
• The user gives approval to Interindo to obtain, collect, store, manage, and use the data as stated in the privacy policy and the terms and conditions of Interindo.

1. Acquisition and Collection of User Data

Interindo collects user data with the aim of processing user transactions, managing and expediting the process of using the site, as well as other purposes as long as permitted by the applicable laws and regulations. The user data collected is as follows:

I. Data submitted independently by the user, including but not limited to data submitted when the user:

1. Create or update a Interindo account, including user name, email address, phone number, password, address, photo, softcopy and others.
2. Contacting Interindo service
3. Fill out a survey sent by Interindo or on behalf of Interindo.
4. Interact with other users through the features available on the Interindo website and application
5. Using features that require access permissions on the user's device.
6. Fill in payment data when users perform payment activities through websites and applications, including but not limited to account data, credit cards, virtual accounts, instant payments, internet banking, retail outlets

II. Data that is recorded when a user uses the site and application, including but not limited to:

1. Real or approximate location data such as IP address, location, WI-FI, geo-location, and so on.
2. Data in the form of time from each user activity, including registration activities, logins, transactions, and so on.
3. Usage data or user preferences, including user interactions in using the site, saved options, and selected settings. The data is obtained using cookies, pixel tags and similar technologies that create and maintain a unique identifier.
4. Device data, including the type used to access sites and applications, including hardware model, operating system and version, software, file name and version, Language selection, unique device identifier, advertising identifier, serial number, device movement information, or information mobile network.
5. Log data, including records on servers that receive data such as device IP addresses, access dates and times, application features or pages viewed, application work processes and other system activities, browser type.

2. Data Usage

Interindo may use all or part of the data obtained and collected from users as mentioned in the previous section for the following matters:

1. Process all forms of requests, activities and transactions made by users through the site.
2. Carry out internal activities required to provide services on the Interindo site or application, such as solving software problems, bugs, operational problems, conducting data analysis, testing, research, and to monitor and analyze usage trends and activities.
3. Assist users when communicating with Interindo customer service, including to:
   1. Check and resolve user issues;
   2. Direct user inquiries to the appropriate team to resolve issues; and
   3. Supervise and improve Interindo customer service responses.
4. Contacting users via email, letter, telephone, fax, and others, including but not limited to assisting or completing the transaction process or problem solving process.
5. Use information obtained from users for research, analysis, development and product testing purposes to improve the security and security of services on the site, and develop new product features.
6. Inform users about products, services, promotions, studies, surveys, news, latest developments, events, and others, either through the site or through other media. Interindo can also use information and process contests and sweepstakes, give prizes, and serve relevant advertisements and content about Interindo services and its business partners.
7. Monitor or investigate suspicious transactions or transactions that are indicated to contain elements of fraud or violations of the Terms and Conditions or applicable legal provisions, as well as take actions that are treated as follow-up to the results of monitoring or investigating the transaction.
8. In certain circumstances, Interindo may need to use or disclose user data for law enforcement purposes or to fulfill applicable legal and regulatory requirements, including in the event of a dispute or legal process between the user and Interindo.

3. Disclosure of User's Personal Data

Interindo guarantees that there is no sale, transfer, distribution, or lending of user's personal data to third parties, without permission from the user, except in the following cases:

1. Disclosure of user data is required to partners or other third parties who assist Interindo in providing services on the site or application and processing all forms of user activity on the site, including processing user resumes to companies that need experts, providing user information to training implementers. and certification. Interindo can provide relevant information to business partners in accordance with the user's agreement to use the services of business partners, including other applications or sites that have integrated their API or services, or business partners with which Interindo has collaborated to deliver promotions, contests. , or a dedicated service.
2. Communication is needed between Interindo business partners (such as payment providers, etc.) and users in terms of resolving obstacles and other matters.
3. Interindo may provide relevant information to vendors, consultants, marketing partners, research firms, or similar service providers.
4. Users contact Interindo through public media such as social media and certain features on the site, communication between users and Interindo may be publicly visible.
5. Interindo may share user information with its subsidiaries and affiliates to help provide services or perform data processing for and on behalf of Interindo.
6. Interindo discloses user data in an effort to comply with legal obligations or legitimate requests from law enforcement officials.

4. Cookies

1. Cookies are small files that will automatically take place on the user's device that performs the function of saving user preferences and configurations while visiting a site.
2. These cookies are not intended to be used when accessing other data that the user has on the user's computer, other than what the user has agreed to submit.
3. Although the user's computer device will automatically accept cookies, users can choose to make modifications through the user's browser settings by choosing to refuse cookies (this choice can limit optimal service when accessing the site).
4. Interindo may use the features provided by third parties in order to improve Interindo services and content, including the adjustment and presentation of advertisements to each user based on interests or visit history. If the user does not want ads to be shown based on these adjustments, then the user can set it through the browser.

5. User Choice and Transparency

1. Mobile devices in general (Android, iOS, and so on) have settings so that the Interindo application cannot access certain data without the consent of the user.
2. To the extent permitted by applicable provisions, users can contact Interindo to withdraw consent to the acquisition, collection, storage, management and use of user data. If this happens, the user understands the consequences that the user cannot use the site services or other Interindo services.

6. Information Storage and Deletion
Interindo will retain information as long as the user's account remains active and can perform deletion in accordance with the provisions of the applicable legal regulations.

Policy Update
Interindo may make changes or updates to this privacy policy from time to time. Interindo recommends that users read this privacy from time to time to be aware of any changes. By continuing to access and use the site's services and other Interindo services, the user is deemed to have agreed to the changes in the privacy policy.